Renting, So Smart, So Easy

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Member Services


Annual General Meeting: Held in conjunction with the ARA Rental Show.

Canadian Hospitality Event: A sponsored event held in conjunction with the ARA Rental Show in February. This event promotes networking and camaraderie amongst CRA members.

Communication Services: The CRA association offices in Stoney Creek, Ontario are staffed by two full-time employees and one part time employee of the Association. The CRA office is a central point of contact from which information useful to rental operators can be gathered, disseminated and communicated to members.

With your paid membership in the CRA you’ll receive a monthly subscription to the ARA’s premier rental trade magazine ‘Rental Management‘. RM is the definitive publication of the rental industry and is distributed to rental dealers worldwide. In addition, you’ll receive the on-line newsletter Rental Pulse keeping you informed instantly about changes in the rental industry that may affect you. Last but not least, you’ll receive the monthly newsletter ‘ARA Advantage’ which keeps you abreast of news from the Association. Other publications include ‘Who’s Who in the Rental Industry‘, the annual ARA Membership Directory, the ‘Management Sourcebook and Buying Guide‘ and finally a subscription to ‘Canadian Rental Service Magazine’.

Bilingual Services: The CRA provides services in both official languages. The CRA maintains a branch office in the province of Quebec where all regular and associate member services are available in French. The CRA is committed to communicating with our members in the language of their choosing. Membership applications are available in both official languages. Please call or e-mail the CRA office for further details.

Advocacy: The CRA is well positioned to advocate on behalf of rental dealers and has been called upon to provide professional opinions to legislators on the effects of proposed legislation on the Canadian rental industry. Further, the CRA has historically lobbied both the federal and provincial governments on issues deemed to have a negative impact on rental operators. CRA advocacy is closely aligned with the legislative efforts of our sister organization – the American Rental Association.

Rental HQ.com: Attract rental customers with a complimentary Web listing on RentalHQ.com, the world’s largest, most comprehensive rental store locator.

Business Resources: Simplify day-to-day operations and manage your business more effectively with resources such as the Credit Report Service, the Compensation and Benefit Report and Cost of Doing Business Report. All help you manage the financial side of your operation more productively.

Credit Report Service: Find out if your customers are credit worthy quickly and easily through the CRA/ARA Credit Report Service. This service takes the guesswork out of the equation and provides you an accurate and easy-to-understand credit report within 24 hours for Canadian members.

Education


Rental U

This exclusive, members-only resource consists of OnDemand Training and the brand-new online Learning Center.

  • OnDemand Training: This includes free videos, PowerPoint presentations with audio and podcasts covering everything from customer services and human resources to management, marketing and safety.
  • Learning Center: This online resource allows members to assign and monitor employee’s coursework in the form of tracks (three to five courses per track) or individual courses. Topics cover all segments of the equipment rental industry.

Certified Event Rental Professional (CERP)

This program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry. It is an in-depth, self-study program for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

ARA Professional Driver Education Program

Designed with all aspects of the driving and delivery process in mind, this nine-course certificate program for construction and general tool employees features nearly seven hours of instruction. Topics include loading and unloading, operational best practices and customer service.

Networking


Regional Chapters: While the CRA is considered Region 10 of the American Rental Association, we too have regional chapters. The CRA operates regional chapters in each of the following: Atlantic Region (including Newfoundland, Labrador, Nova Scotia, New Brunswick and Prince Edward Island), Quebec, Ontario, Manitoba, Saskatchewan, Alberta (including Nunavut and the Northwest Territories) and British Columbia (including Yukon Territory). Please contact the CRA office for the location of a regional chapter in your area or to find out about upcoming local meetings and events. Each region has representation on the National Board of Directors of the Canadian Rental Association.

Regional Trade Shows: Did you know that rental operators buy 35% of all equipment sold in this country? The CRA has been running rental trade shows across the Canada since 1983. Tap into the vast market of selling to rental dealers by becoming an CRA Associate Member and by exhibiting at an upcoming CRA Trade Show. If you are in the business of rental, you can talk to rental dealers, see the latest in equipment up close and in person, take advantage of show only specials, network with friends and get the jump on your competition.

Ask the CRA office to find out how you can join us or click on the Events Calendar for a complete list of shows, meetings and more. 

The Rental Show is the world’s largest equipment rental trade show and gives you access to over 675 exhibitors, rental-specific education and a multitude of networking events. The CRA hosts a Hospitality Event and holds its Annual General Meeting at the Show. Save on inventory, attend exclusive rental-specific education, network with other rental professionals and more all at member-preferred registration pricing. Travel to the US on pre-tax dollars and  Make connections to learn and gain new ideas from other rental businesses like yours. It’s an event you can’t afford to miss.